Usability Lab

Clinical prediction rules aren’t helpful unless we’re able to find ways to seamlessly integrate them into our everyday workflow. Below are 5 key steps to assessing the needs of your team and best way to integrate these rules into your workplace, followed by a series of hands-on usability testing phases to help make evidence-based medicine part of your practice.

  1. usability-focus-groups
    Focus Groups

    Focus groups are small group sessions conducted to ascertain current usage, understanding, and perspectives regarding clinical prediction rules. Information is provided from experts in the field that will eventually become end users of the tool.

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  2. usability-interviews
    Key Informant Interviews

    In-depth interviews with a group of key stakeholders including leadership, clinicians and support staff to gather qualitative data to elicit facilitators and barriers in culture, organization and workflow.

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  3. usability-think-aloud
    Think Aloud

    Participants are instructed to follow “think-aloud” protocols which call for them to verbalize all thoughts as they interact with the system. This approach is particularly well suited for studies exploring adoption and implementation issues.

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  4. usability-near-live
    Near Live

    The “near live” usability testing is where participants conduct encounters with mock patients as if they were working in a live environment. If required, additional cycles are conducted to model the impact of proposed changes to the tool before implementation.

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  5. usability-live
    Live usability

    Live usability testing captures usability data during a real patient-physician encounter with real time pressure and patient-case complexity. This data may uncover obstacles to efficient workflow that are unmeasured in simulated clinical scenarios.

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