Key Informant Interviews

Purpose

In-depth interviews with a small group of key stakeholders including leadership, clinicians and support staff to gather qualitative data to elicit facilitators and barriers in culture, organization and workflow. Individual discussions create a comfortable environment where individuals have the opportunity to speak opening and frankly on the pressing issues.

Protocol

Study members present at key informant interviews include at least one member of the team (i.e. an investigator and/or project manager). A detailed email invitation from an investigator regarding the key informant interviews is sent to help gather a small group of healthcare providers with roughly equal distribution of attendings, residents, physician assistants, and/or nurse practitioners. During the session, the key informant interviews are conducted in a one-on-one basis and facilitated by either an investigator or project manager who will explain at the beginning of the session the purpose and format of the interview. The estimated duration of each session will be 30 minutes and conducted in a small group room. Participation is voluntary and participants will be informed that they have the right to withdraw from the session at any time if they feel uncomfortable or embarrassed. All sessions are tape-recorded and transcribed for later analyses.

Material List

  • Material list
  • Audio recorder
  • Writing pad and pen
  • nVivo (a qualitative analysis program)
  • Moderator script
  • Key informant interview questions

Templates